If you'd like any assistance or suggestions, or just want to find out more about us, please don't hesitate to contact us here.

Payment Way

Our Payment Ways Are Paypal Or Credit and debit card payments.

Shipping Or Tracking

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

After we get the confirmation of your payment (Paypal Or Credit and debit card payments), we will send out your items in 2-5 days. We will choose a reasonable mode of transport according to the weight of the goods. Because of the different local transport services in different countries, sometimes there will be differences. I hope you can understand. If need other modes of transportation are required, please contact us before purchase, may be required additional transportation costs.

In addition, we only provide transport services, excluding the customs duties of the country where the buyer is located, which need to be borne by the buyer.
--We do our best to provide quick service. However, as severe weather, Clean Custom, Holidays etc. reasons, sometimes unforeseeable delays can occur.
--If it has been over 35 days since your payment date and it has not been received, contact us immediately, we will work quickly to locate the item and help solve it.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Weight: less than 2kg by Air Mail / China Post / USPS, about 7-22 day.Weight: about 2-20kg by China Post / EMS / USPS, about 7-15 day.Weight: more than 20kg by EMS / USPS / FedEx, about 5-10 days.(Weight-included the weight of packing materials.)

My Order

Hi, dear, you can enter your order tracking number to track shipment in the link.

https://www.chinesestylefinds.com/pages/track-order

If you'd like any assistance or suggestions, or just want to find out more about us, please don't hesitate to contact us here. Or Email tochinesestylefinds@hotmail.com. Thank you!

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Refund Or Return

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at chinesestylefinds@hotmail.com. 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 
Additional non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 
To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 
There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Unfortunately items are occasionally damaged in transit.
If an item arrives and the packaging or the item itself is clearly and significantly damaged, you should take photos or video showing the damage, refuse to accept the delivery and contact us immediately. We'll share your feedback with our delivery partners and suppliers to ensure our service and the quality of packaging is improved.
If you notice that an item is damaged after it has been delivered to you, please take photos or video clearly showing the damage and contact us as soon as possible, ideally within 3 business days of receiving your delivery.
The type of remedy we offer will depend upon the circumstances. We will work collaboratively with you to find an outcome that you're happy with. For example we may arrange to:
Suggest a self repair (with an offer of compensation to you)
Offer a partial or full store credit voucher or refund
Replace the product (subject to availability)
Arrange for the product to be returned to us or our supplier
If we require you to return the product to us, we will pay the cost of the return. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 
Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at chinesestylefinds@hotmail.com and send your item to us.
Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Duties And Taxes

When goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, you are responsible for any inbound duties and taxes which your local customs authority deems appropriate.

These fees are in addition to the price and shipping cost. Applicable duties and taxes are calculated at the border and based on the nature of the item, final price of the item, and the destination country.

Customs and duties could be included in your purchase at checkout, or could be owed when the item is being imported into the destination country. During the checkout process, in the shipping method - these options are specified.

To clear customs, you will also be required to provide personal information such as your SSN, EIN, IRN, TIN, or EORI. The shipping carrier will contact you about the required information, declaration, and owed fees which must be paid before delivery of your purchase is scheduled.

Please note that shipping delays due to customs processing are not uncommon. Delays at customs are outside of 1stDibs' control and may extend the delivery date beyond the initial maximum delivery date provided. Delays at customs are not eligible for shipping refunds as they remain outside of Chinese Style Finds control.

For U.S. import questions please refer to the Customs & Border Protection website.

For EU import questions please refer to the European Commission website

For UK import questions please refer to the UK Government website.

My Account And Privacy

First, click Log in, then Enter your email and we'll send you a login code. We protect your security
and privacy. We will never ask for personal information (such as passwords or credit card numbers) in an email. If you receive such a request, please do not respond to the email.

Forgot your password?

  1. Start by selecting Log In.
  2. Select Forgot Password?, and then enter the email address associated with your account.
  3. Choose Reset Password.
  4. We'll send you a link with instructions to reset your password.

Want to login without a password?

  1. Start by selecting Log In.
  2. Select Forgot Password?, and then enter the email address associated with your account.
  3. Choose Send Login Link.
  4. You will receive an email containing a link that will automatically log you in.

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We protect your security
and privacy. We will never ask for personal information (such as passwords or
credit card numbers) in an email. If you receive such a request, please do not
respond to the email.

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications.Learn more about CCPA and your privacy rights.

By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.

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